Privacy Policy

1. Privacy Policy
  1. This privacy policy (hereinafter - “Policy”) applies to all information, including personal data within the meaning of applicable law (hereinafter - “Personal Information”) that GARANTMARKET (hereinafter - “Garantmarket”) may obtain about you in the course of your use of any Garantmarket websites, programs, products and/or services (hereinafter together - “Services”), information about which you can find on garantmarket.net (the “Site”) and other sites owned by Garantmarket (collectively, the “Sites”), as well as in the course of Garantmarket's performance of any agreements and contracts entered into with you in connection with your use of the Services.
2. General Provisions
  1. Garantmarket may also receive Personal Information from its partners (“Partners”) whose websites, programs, products or services you use (for example, from Garantmarket's advertisers). In such cases, transfer of Personal Information is possible only in cases established by applicable law and is carried out on the basis of special agreements between Garantmarket and each of the Partners.
  2. Please note that use of any of the sites and/or services may be subject to additional terms and conditions that may amend and/or supplement this policy and/or have specific terms and conditions regarding personal information posted in the relevant sections of the documents for such sites and/or services. Please note our cookie policy (https://garantmarket.net/cookies.html).
  3. When processing personal data, Garantmarket is guided by the norms of international legislation and legislation of the EU, Russia, Ukraine and Georgia. In particular, this policy complies with the Federal Law of 27.07.2006 N 152-FZ (ed. 02.07.2021) “On Personal Data”, the Law of Ukraine on “Protection of Personal Data”, the Law of Georgia on “Protection of Personal Data”, as well as the EU law 2016/679 (GDPR).
  4. If we make material changes to the policy, we will notify you. Garantmarket may also ask for your consent to continue processing personal data, even if you have given such consent before.
  5. Garantmarket welcomes your questions and suggestions regarding the implementation or modification of this policy. Please use our feedback form available at https://garantmarket.net/index.php?do=feedback. You can also use this form and the e-mail address gmzippo@garantmarket.net to send inquiries about the exercise of your rights or complaints regarding the incorrectness of your personal information or the unlawfulness of its processing.
3. Legal basis and purposes of processing your personal information
  1. The protection of your personal information and your privacy is extremely important to Garantmarket. When you use the sites and services, Garantmarket protects and processes your personal information in strict compliance with applicable laws. In keeping with our obligation to protect your personal information, in this policy we would like to inform you in the most transparent way possible about the following points:
  2. Trade information and orders.
  3. Any personal data that you provide to us and/or other users of our website when you place an order, respond to a message, accept the terms of an order, discuss the details of a transaction and/or perform other activities related to shopping services and services on our website. Examples of the data we collect include, but are not limited to: your account information, information required to access your personal account, e-mail address.
  4. Registration and Use of Forms.
  5. Personal information provided by you when registering (creating an account), filling out forms (feedback form), contacting support. For example: your name, IP address, e-mail address, cookies.
  6. Data and content stored in Garantmarket systems.
  7. Information about your activity while using the sites and/or services. For example, data about your purchases from the services, data about your use of the services themselves, information about your interactions with other users, as well as files and content stored on Garantmarket's systems, including your reviews on third-party sites and/or resources, comments about the quality of our services and/or website, and any data we need to successfully resolve complaints and operate our arbitration service.
  8. Dispute Resolution.
  9. The successful resolution of grievances and the correct operation of our arbitration service is very important to us and our ability to provide our services to you. We may therefore require a certain set of personal data in order to fully address your complaint or grievance that may concern you. Garantmarket reserves the right to publish and/or use certain types of personal data as necessary to protect its business reputation and brand reputation.
  10. Technical data and analytics.
  11. For detailed analysis and technical data collection, Garantmarket uses a set of features (including cookies) that may collect your personal data. Garantmarket also uses third party web analytics tools in order to collect information about traffic sources, site traffic and to evaluate the effectiveness of our services. For example, we use: web analytics tool Yandex.Metrica, web analytics tool Google Analytics. The types of personal data we collect in this way are: date and time of access to websites and/or services, electronic data (HTTP headers, IP address, cookies, browser ID and software data).
  12. Sensitive Personal Data.
  13. Garantmarket does not knowingly collect sensitive personal information (such as racial origin, political opinions, health information and biometric data) except as required by law.
  14. Garantmarket only processes your Personal Information if:
  15. Providing access to your account, including personal account settings and other tools on our site.
  16. Processing is necessary for the performance of Garantmarket's contractual obligations to you, including the operation of the Sites and Services.
  17. Processing is necessary to comply with statutory obligations.
  18. Processing is necessary to improve our services and/or to understand how you interact with our websites and/or services.
  19. Where required by applicable law, processing is necessary for Garantmarket's legitimate interests only if such processing does not significantly affect or prejudice your interests, rights and freedoms.
  20. For specific purposes or as required by applicable law, we may request your separate consent to process your personal information. For jurisdictions where consent is recognized as a separate legal basis, your commencement of your use of the Garantmarket websites and/or services constitutes your consent to such processing. We hereby inform you and you confirm that you are under no obligation to provide us with any personal information when you use the sites or services and is based solely on your free will. However, you are aware that without providing personal information, we may not be able to provide you with the services and your use of the sites will be limited.
  21. Garantmarket always processes your personal information for the purposes specified in clause 3. and only personal information that is relevant to the achievement of such purposes.
  22. Sometimes Garantmarket may use technical solutions, tools and services of third parties (e.g. services of our payment partners). These solutions, tools and services may process your data for purposes other than those specified in clause 3 of this policy. Garantmarket is not responsible for the personal data processing practices of third parties. Despite this, we welcome your questions and suggestions regarding the processing of your data by third parties. Please use our feedback form located at (https://garantmarket.net/index.php?do=feedback) to contact us.
4. Who has access to your personal information and with whom it may be shared
  1. Garantmarket may share your personal information with its employees (to the extent permitted by applicable law). Garantmarket may also share your personal information with its affiliates, including third parties and services with which Garantmarket cooperates. Please note that the level of protection for personal information in some countries may not be the same as in your jurisdiction, and by using our services and/or website, you consent to such transfers. Third parties include: Yandex.Metric, Google Analytics, Clicky.
  2. Garantmarket may receive some data from third parties that we may need to fulfill our legal or contractual obligations, such as your payment data (payment card mask).
  3. When processing data, Garantmarket is guided by international and EU, Russian, Ukrainian and Georgian law.
5. How we use cookies
  1. Cookies are small pieces of data with certain (often technical) information that a server sends to your device to remember information about your preferences. This information is used by the site to analyze your actions and display the site in a format that is convenient for you. For example, by using the locale cookie, our website and other services offer you the information in the language that you normally use (or that you have chosen).
  2. Garantmarket uses session cookies to provide you with a more convenient use of our services. For example, the PHPSESSID cookie remembers your choices when you log in to services and, for example, when you take a CAPTCHA test. Session cookies expire at the end of the session (when you close the page or browser window). For more details on the retention periods and examples of how to use different cookies, please refer to our cookie policy (https://garantmarket.net/cookies.html).
6. Where your personal information is stored and processed
  1. Для пользователей из ЕЭЗ: Garantmarket осуществляет запись, систематизацию, накопление, хранение, уточнение (обновление, изменение), извлечение персональных данных граждан из ЕЭЗ с использованием баз данных, находящихся на территории ЕЭЗ.
  2. If you are located in a jurisdiction that requires your consent to transfer your personal information to another jurisdiction, then by using the sites or services, you give Garantmarket your express and unambiguous consent to such transfer or storage and/or processing in other specified jurisdictions.
  3. Garantmarket also uses appropriate measures to ensure that such transfers are carried out in accordance with applicable EU and Russian data protection regulations (when transferring data of Russian citizens).
7. How long we keep your personal information
  1. Garantmarket will retain your data for such period of time as is necessary to fulfill the purpose for which it was collected or to comply with legal and regulatory requirements.
  2. If you wish to have any of your personal information deleted, you may contact us with a request. You can use the contact form https://garantmarket.net/index.php?do=feedback to make your request.
  3. After the retention period expires, your data is deleted or anonymized.
  4. If your data has been collected and processed on the basis of your consent to the processing of your personal information - we will delete your data without severing any other legal relationship if you withdraw your consent. Your withdrawal will not affect your legal status, but may limit the functionality available to you on our website and/or the functionality of our services.
8. Your rights
  1. Where required by applicable law, you have the right to access your personal information processed by Garantmarket in accordance with this policy.
  2. If you believe that any information Garantmarket holds about you is incorrect or incomplete, you have the right to request that we supplement or correct your information.
  3. You also have the right to review the information that Garantmarket holds about you.
  4. You may request the deletion of your personal information or part of it, or withdraw consent to the processing of your personal information.
  5. You may request restrictions on the processing of your personal information.
  6. Request a copy of the standard contractual terms and conditions.
  7. Object to the processing of your personal information where required by applicable law.
  8. Where permitted by applicable law, you may also have other rights not listed above.
  9. When you use the services, the transfer of personal information is with your consent expressing your free will and your interest (in particular on the basis of a contract with you) and is not a legal obligation.
9. Language versions
  1. If this policy is translated into another language and there is a conflict between the two language versions of this policy, the Russian version of this policy located at: https://garantmarket.net/privacypolicy.html prevails and is considered the primary language.
10. Feedback
  1. Garantmarket welcomes your questions and suggestions regarding the implementation or modification of this Policy. Please use our feedback form located at: https://garantmarket.net/index.php?do=feedback. You can also use this form and the e-mail address gmzippo@garantmarket.net to send inquiries about the exercise of your rights or complaints regarding the incorrectness of your personal information or the unlawfulness of its processing.