Transaction System Update: Enhanced User Security and the Return of Bank Card Payments


Dear Users!

We have introduced a number of changes to the GarantMarket transaction system. The primary goal of these updates is to improve user security, reduce fraudulent activity, and speed up the processing of support requests.

### What has changed?

#### 1. Transaction Description When Purchasing

Previously, when using the "Buy" button, users could manually enter a transaction description. Unfortunately, scammers abused this feature by attempting to move communication and transactions outside of the website.

As a result, the manual transaction description feature has been completely removed.

From now on:

* when a transaction is created, a link to the listing from which the transaction was initiated will be added automatically;
* if the transaction was created from the user's personal account, this information will also be displayed in the transaction details.

#### 2. Restricted Access to the Transaction Chat

The transaction chat is now available only after the transaction balance has been funded.

If the transaction balance has not been funded, the chat will be automatically closed for both parties.

This restriction has been introduced to protect users from scammers who used the transaction chat to persuade users to continue communication through third-party messengers and conduct transactions outside of GarantMarket.

#### 3. Reduction of Fraudulent and Invalid Transactions

These new restrictions will significantly reduce the number of fraudulent and inactive transactions.

As a result, our support team and moderators will be able to devote more time to users who genuinely require assistance during their transactions.

In practice, only active and legitimate transactions that require administrative oversight and support will remain within the system.

#### 4. Resumption of Bank Card Transactions

We have also resumed support for transactions initiated via the "Start Transaction" button using bank cards.

To process payments, we have integrated the AnyPay payment system, allowing users to safely fund their transaction balances and complete payments within the platform once again.

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All of these changes are aimed at improving user security and creating a more convenient, transparent, and reliable transaction system within GarantMarket.


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